The Continuing Healthcare (CHC) team at Mid Essex CCG were delighted to win a Value in Healthcare Award yesterday, Tuesday 24 May, at an inspirational awards evening in Manchester.
The HSJ (Health Service Journal) Value in Healthcare Awards recognise outstanding efficiency and improvement within the NHS and reward the best use of resources. Entrants need to show evidence of real improvement in outcomes for patients, in back office functions or clinical work. The CHC team’s victory came from their innovative Fast Track approach to getting the right care to people who need it most, in their final weeks of life.
To be in with a chance of scooping an award, entrants had to give the judges three separate reasons why they should win. The CHC team showed how far they have come in just one year in arranging care packages and placements for people in mid Essex.
They now offer better, more personalised communication with patients, faster care provision with less paperwork and more patient involvement. The team were also proud of being able to say in their award entry that they “smashed” the national target of a 48-hour response to CHC requests.
Rachel Hearn, Acting Director of Nursing and Quality at Mid Essex CCG, said: “We are absolutely delighted to have won an HSJ Value in Healthcare Award. I am so proud of the CHC team and this shows how hard they have worked. We are always putting patients first because helping people is what we do.”
The team’s award entry shared quotes from patients and providers about them and their services. It also included the real-life case of a 71 year old from mid Essex admitted to the local A&E with no medical history, who had been homeless for approximately 10 years. During admission the man was diagnosed with a multitude of health problems and asked for care as he had no family or friends to support him.
The CHC team at Mid Essex CCG received a Fast Track application from the hospital and our Nurse Manager agreed it within four hours. One of our nursing homes with a free bed carried out the patient assessment immediately and the man was placed same afternoon, with his paperwork completed the following day.
Though he sadly passed away shortly after, he had made sure to tell the CHC team how happy he had been with the care he received.