Emotional Wellbeing and Mental Health Service (EWMHS)

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All Children’s and Adolescent Mental Health Services (formerly CAMHS) across Southend, Essex and Thurrock are now known as the Emotional Wellbeing and Mental Health Service (EWMHS).

Jointly commissioned by all seven Essex Clinical Commissioning Groups and Essex County Council, the EWMHS service is provided by North East London NHS Foundation Trust (NELFT).

Who is the service for?

The service is for anybody aged between 0-18 living in the Southend, Essex and Thurrock areas and is free at the point of entry. The service is also for young people with special educational needs (SEN) up to the age of 25.

You may be referred to the EWMHS if you have one or more of the symptoms listed below:

  • Mood and anxiety disorders
  • Behavioural and conduct disorders
  • Emerging personality and attachment disorders
  • Eating disorders
  • Psychotic disorders
  • Deliberate self-harm and suicidal thoughts
  • Substance misuse
  • Autistic spectrum disorder (ASD)
  • Attention-deficit hyperactivity disorder (ADHD)
  • Neurodevelopmental disorders
  • Prolonged bereavement problems

This service can be accessed by seeing your GP. During working hours (9am-5pm, Monday - Friday) you can call 0300 300 1600 to get in touch directly. For the out of hours crisis support, please call the general NELFT switchboard on 0300 555 1201 and ask for the EWMHS Crisis Support Service

To download the service booklet, click the link below.

pdf Emotional Wellbeing and Mental Health Service - for Children and Young People (567 KB)

Big White Wall

big white wallYoung people in mid Essex who are going through a tough time or who need someone to talk to can access free, anonymous online support from Big White Wall.

Commissioned by EWMHS, this service is available to all young people aged 16-18, and to young people with Special Educational Needs (SEN) aged 16-25. The service is available 24/7 at www.bigwhitewall.com - to access all you need to do is enter your postcode. 

Big White Wall provides a safe, anonymous online community where you can talk about what you’re going through, and share experiences with people who feel the same as you. There is also a library of articles, tips and courses to help you understand how you are feeling. Trained counsellors, called Wall Guides, are online 24/7 to keep the service safe.

Big White Wall is completely anonymous, and members create a username which does not identify them in any way. One student who experienced depression commented, “It's just really nice to talk to people who don't know you, because they don't know your past and they can't judge you…What happens in Big White Wall stays in Big White Wall.”